The Texcel Guarantee
For more than 30 years, Texcel has been dedicated to bringing outstanding industrial rubber and plastic hose products, sheet rubber products, assembles and fittings that exceed our customers’ expectations, all while focusing on delivering superior service.
Our exceptional service is the Texcel Guarantee
When you need reliable products from a brand name you can trust, count on Texcel to provide what you need, when you need it — all with outstanding service.
99.9%+ ERROR-FREE RATE:
We stand by our excellent track record for making sure you get the right products you need.
“NO SURPRISES” GUARANTEE:
Our experienced team ensures your order is processed correctly the first time, every time. If we make a mistake despite our best efforts, you will receive 5% off your next order.
100% SAME-DAY SHIPPING:*
By ordering from Texcel, there are no delays in shipping your stock and priority orders, meaning your shipment arrives faster for orders received by 5 p.m. CST.
24-HOUR RESPONSE TEAM:
Whether you have an emergency or simply need dependable products quickly, our team is available around the clock to make sure you receive what you need quickly.
We keep deep inventories, which are strategically located at our regional warehouses, so you will always have the product you need, when you need it most.
Save money on unwanted hose inventories by ordering the exact amount of product you need.
Many of Texcel’s industrial hose product line is available cut-to-length and coupled with crimped, swaged or internal expanded ends.
Hose Testing and Certification:
Hydro-static testing to NAHAD Hose Assembly Guide Lines and USCG Testing is available.
Immediate Fax or Email Order Confirmation:
Feel confident knowing that your order is understood correctly and will ship the same day.
Confidential Drop Shipments:
Save money, hassle and time by requesting that we ship blind to your customers when you need us to.
PLACE ORDERS and Manage your Texcel Account Online:
Our password-protected website allows our distributors to place and track orders, check prices, get data sheets, upload purchase orders, view statements, search our entire product line and much more. Also, get on-demand service with our live chat feature.